Operations

  • Picture of a brick building with an M logo
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    Permission granted by Milhaus
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    Milhaus, SRG Residential merge, creating $2.5B multifamily development pipeline

    Milhaus CEO CEO Tadd Miller said the acquisition of the Sares Regis subsidiary gives his firm the capability to hit 100,000 units under management and 3,500 development starts a year.

    By • July 14, 2026
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    Courtesy of Asset Living
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    Asset Living names Marti Burrows COO

    The nation’s second-largest apartment operator brings in the Nuveen and Greystar veteran after years of strong growth.

    By • July 13, 2026
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    Trendline

    Student Housing

    Off-campus student housing presents an opportunity for multifamily pros as the industry further consolidates.

    By Multifamily Dive staff
  • Legionella test, Hydrosense, Rankin, Carnegie Hill, Yorkville, 2026 legionnaires' outbreak
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    Andrew Burton / Staff via Getty Images
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    Latest NYC Legionella outbreak puts focus on building water systems

    Taking a two-test approach can reduce the risk of missing a bacteria buildup in pipes and elsewhere, says a testing specialist.  

    By Robert Freedman • July 10, 2026
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    Deep Dive

    Texas apartment owners face uphill battles

    Legislative changes, high supply and rising costs put the state among the leaders in securitized multifamily loan issues.

    By • July 8, 2026
  • Close up of DC Attorney General Brian Schwalb.
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    Anna Moneymaker via Getty Images
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    DC sues apartment owners over dangerous conditions, retaliation

    Washington, D.C.’s attorney general alleged serious housing code violations and a pattern of harassment directed at tenants of two buildings in the Brightwood neighborhood.

    By • July 6, 2026
  • Marriott International has unveiled the newly renovated W Hollywood.
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    Courtesy of Marriott International
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    Marriott to open first branded apartment rental property in Cleveland

    W Cleveland is slated to offer roughly 200 hotel rooms alongside 227 branded apartment units available for rent, with tenants having access to the hotel’s amenities.

    By Jenna Graber • July 2, 2026
  • Immigrants Naturalized As US Citizens at USCIS
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    John Moore via Getty Images
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    How a changing US immigration landscape is impacting the housing crisis

    Housing demand is falling due to restrictive immigration policies, but the affordable housing shortage continues, says the Harvard Joint Center for Housing Studies.

    By Ryan Kushner • July 2, 2026
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    Permission granted by National Apartment Association
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    5 ways to improve property operations from Apartmentalize

    Artificial intelligence and practical management tips dominated the discussion at the apartment industry's biggest annual conference.

    By • July 1, 2026
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    Permission granted by Apartmentalize
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    What apartment operators can learn from Katrina about disaster-preparedness

    Communication, supplier relationships and teamwork can help operators prepare for emergencies of all types, according to Apartmentalize panelists.

    By • June 30, 2026
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    Maintenance staffing remains multifamily’s biggest labor challenge

    Operators are rethinking recruiting, training and workplace culture to compete for a shrinking pool of skilled workers.

    By Keith Loria • June 30, 2026
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    Permission granted by PMI Aspire
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    Q&A

    Small Manager Spotlight: One property management pro’s journey from PR to operations

    After working at Archstone and Linnell Taylor, Peter Jakel is building a property management business in the Denver area by taking on tough turnaround projects.

    By • June 29, 2026
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    piranka via Getty Images
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    Sponsored by AppFolio

    Beyond efficiency: How leading multifamily operators are putting AI to work

    The multifamily market’s headwinds are well-documented. Rent growth, investors demands and staffing burnout are quietly compounding.

    June 29, 2026
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    Permission granted by National Apartment Association
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    How apartment operators can drive leasing through social media and streaming TV

    Creating authentic short-form videos and streaming TV ads can help multifamily marketers draw tenants, said speakers at Apartmentalize.

    By • June 25, 2026
  • Reuben Brothers acquired W South Beach in Miami from sellers Tricap and RFR.
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    Courtesy of Reuben Brothers
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    W South Beach to drop Marriott affiliation, lay off 337 workers

    The Reuben Brothers-owned hotel and residences will close for renovations this summer as the property prepares for rebranding.

    By Jenna Graber • June 25, 2026
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    Permission granted by National Apartment Association
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    3 ways to bring apartment maintenance and office staff together

    By switching roles, communicating and respecting time constraints, on-site teams can work in harmony, panelists said at the National Apartment Association’s Apartmentalize conference.

    By • June 24, 2026
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    Permission granted by National Apartment Association
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    How to unleash profits with pets

    Pet-friendly policies can increase average stays, reduce occupancy and improve property values, according to panelists at Apartmentalize.

    By • June 23, 2026
  • Group of people at the apartmentalize conference.
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    Permission granted by National Apartment Association
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    3 ways to incorporate AI into property management operations

    At Apartmentalize, operators discussed using artificial intelligence to generate weekly property reports with actionable insights, draft resident letters and prepare for difficult discussions.

    By • June 18, 2026
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    Column

    Beyond the Rent: The machines may be coming for us all — even the apartment industry

    Operators and dealmakers are focused on using artificial intelligence to become more efficient, but its impact on occupancies and rents could be severe. 

    By • June 15, 2026
  • Buildings on the skyline in Chicago, Illinois, seen from the south of the city looking north.
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    Win McNamee via Getty Images
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    Ex-Chicago Housing Authority director, builder accused of $4.8M kickback scheme

    A former property and asset management official fraudulently awarded construction contracts at CHA properties in exchange for funds, a federal court indictment alleges.

    By • June 11, 2026
  • Student housing with a canal in the foreground.
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    Courtesy of The Scion Group
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    Scion Group to buy Student Quarters’ $1.5B operating business

    The major student housing owner and operator sees consolidation accelerating in the sector and is eyeing further acquisitions, particularly at large public institutions.

    By • June 10, 2026
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    Permission granted by Quarterra
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    Q&A

    What Arqline’s CEO learned in her move from vendor to property operator

    Jessica Beck found that tech and management needed to be under the same roof, as she began amassing a Top 50 portfolio.

    By • June 9, 2026
  • A "for rent" sign is posted behind a window of a building.
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    Deep Dive

    Are rent concessions rising or falling? It’s complicated.

    Levels of rent discounts remain high, according to multifamily economists, but these incentives are concentrated in certain geographies and in class C apartments.

    By • June 4, 2026
  • An apartment for rent sign hangs outside of an apartment building.
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    Justin Sullivan via Getty Images
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    Renters remain cautious but demand holds steady

    Inflation and broad economic uncertainty are leading renters to price-shop and take longer to tour before they finalize their decision, apartment experts say.

    By Keith Loria • June 2, 2026
  • Five-story apartment building surrounding a pool.
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    Permission granted by Centerspace
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    Centerspace completes strategic review, plans for $240M in sales

    The REIT plans to cash out of 12 communities and exit the Bismarck and Rapid City markets in North Dakota.

    By • June 2, 2026
  • A person carrying a briefcase walks past a sidewalk advertisement featuring a digitally rendered face and the text “Artisans Won’t Complain About Work-Life Balance” and “The Era of AI Employees Is Here.
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    Justin Sullivan via Getty Images
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    Deep Dive

    Is the apartment industry ready for an AI job apocalypse?

    Signs of trouble are already appearing in unemployment numbers among younger workers as operators, investors and economists watch for weakness in tech hubs.

    By • May 27, 2026