Operations


  • An apartment lobby from the exterior.
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    Courtesy of Moris Moreno
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    Wood Partners no longer pursuing West Coast opportunities

    The country's No. 4 developer is committed to completing its current projects in these markets, according to CEO Joe Keough.

    By July 25, 2024
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    AndreyPopov via Getty Images
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    Apartmentalize 2024

    How to combat paystub fraud

    With rental fraud becoming more frequent, managers need to be able to see the signs before eviction is the only option.

    By July 22, 2024
  • Lexion Explore the Trendline
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    Laurence Dutton via Getty Images
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    Trendline

    Artificial Intelligence

    Multifamily Dive breaks down the pros and cons of this nascent technology for apartment owners, operators and managers.  

    By Multifamily Dive staff
  • Home Foreclosure Sign
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    tntemerson via Getty Images
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    5 ways a manager can insulate itself from a distressed owner

    Operators can survive a troubled client by doing their homework, bringing in equity and working with the lender.

    By July 22, 2024
  • Real estate agent and customer walking between apartment buildings.
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    gremlin via Getty Images
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    Property managers, residents out of sync on living preferences

    While owners believe renters prioritize tech, they actually have more of a desire for the basics, according to a new survey.

    By July 15, 2024
  • Three-level apartment building with railing and steps and people on the second floor.
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    Permission granted by Atlas Real Estate
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    Q&A

    Denver-based operator uses its smaller size as an advantage

    The CEO of Atlas Real Estate said his company “out-locals” national players while still investing in technology.

    By July 9, 2024
  • A bocce court is set up and awaiting players on a rooftop lounge of an apartment building
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    Permission granted by Optima Inc.
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    As summer heats up, apartment properties offer outdoor fun

    Beyond swimming pools, property designers and managers are experimenting with seasonal offerings like al fresco dining, fitness and games.

    By July 2, 2024
  • Business people, meeting and corporate discussion against a blurred background at the office. Group of employees in team planning, presentation or training staff for collaboration.
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    Jacob Wackerhausen/Getty via Getty Images
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    Apartmentalize 2024

    How centralization changes employees’ career paths

    Companies like Equity Residential are placing a greater focus on competencies that can apply across roles.

    By June 27, 2024
  • Ground floor of new, white apartment complex with Soltra Kierland sign.
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    Permission granted by Leon Capital Group
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    Q&A

    Inside a Dallas developer’s plan for 2,000 starts this year

    The president of Leon Capital Group’s multifamily division sees an opportunity to deliver new apartments into rent growth.

    By June 20, 2024
  • A mid-rise apartment building.
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    LMS Architects/Hood Design Studio

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    UC Berkeley cleared to continue student housing project at People’s Park

    The California Supreme Court reversed a ruling that halted construction over resident noise concerns. 

    By June 12, 2024
  • A table with chairs in a common area in a luxury apartment building
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    Permission granted by Cushman & Wakefield Multifamily Asset Services
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    Q&A

    Woody Stone sees more M&A coming in the management space

    The president of Cushman & Wakefield Multifamily Asset Services says some larger owners are moving to limit the number of operators they work with.

    By June 11, 2024
  • The entrance to an apartment property by the road. Heavy tree cover is located on either side.
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    Google Maps

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    Bellingham, Washington, apartment owner asks to join suit against ‘Walmart encampment’

    Management claims that its tenants are leaving due to health and safety concerns related to a nearby settlement of people experiencing homelessness.

    By June 10, 2024
  • A row of glass high-rises on the right and boats docked on the left.
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    Permission granted by Hoffman & Associates
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    EXECUTIVE MOVES

    Hoffman & Associates names new CEO

    JLL alum Brian Dawson will step into the role, replacing Mark Dorigan at the Washington, D.C.,-based developer.

    By June 10, 2024
  • Real estate agent holding keys to new flat.
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    simpson33 via Getty Images
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    Staff matters, new survey of 400,000 online reviews says

    More than 60% of positive property reviews — and 18% of negative ones — make mention of on-site teams, according to an AI-powered study.

    By June 6, 2024
  • Lounge area with chairs
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    Permission granted by AvalonBay Communities
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    Q&A

    Inside AvalonBay’s strategy to woo residents who work from home

    The REIT has redesigned dining spaces, bedrooms, common areas and even operations to accommodate renters who work remotely.

    By May 28, 2024
  • A mid-rise apartment building.
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    Courtesy of Flournoy Development
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    Flournoy launches new high-end multifamily brand

    Ellison by Flournoy has seven projects in development, many of them in the Southeast.

    By May 28, 2024
  • A building with vegetation growing along the sides.
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    _ultraforma_ via Getty Images
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    Sustainability is a ‘differentiator’ for multifamily developers

    With regulations and incentives now widespread, experts encourage looking at energy-efficient features with an entrepreneurial lens.

    By May 23, 2024
  • The Wall Street sign in the Financial District of Lower Manhattan in New York City.
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    hapabapa via Getty Images
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    REITs beat expectations in Q1

    Strong occupancy and resident retention set the stage for outperformance.

    By May 23, 2024
  • A businessperson hands a colleague a paycheck.
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    AndreyPopov via Getty Images
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    The industry positions with the highest — and lowest — base salaries

    Executive pay averages in the hundreds of thousands, while on-site and maintenance personnel salaries trend below the national average, according to a new report.

    By May 22, 2024
  • Tables and chairs among greenery on a rooftop.
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    Salvi Media

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    Consumer interest in wellness has reached a critical mass

    Health-focused features drive value and revenue at multifamily properties, according to speakers at the Wellness Real Estate and Communities Symposium.

    By May 21, 2024
  • Overhead picture of apartment communities and a pool.
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    Permission granted by Harbor Group International
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    Q&A

    Harbor Group eyes more buys

    The nation’s No. 19 apartment owner thinks the window is open to acquire newly built assets.

    By May 21, 2024
  • Wall Street sign with american flags and New York Stock Exchange
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    lucky-photographer via Getty Images
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    REIT Report

    Renewal and new lease rates diverge for MAA

    The REIT’s existing residents paid 5% more YOY in Q1, but supply pushed new rents down 6.2%.

    By May 20, 2024
  • A mid-rise apartment building with "Culebra" written on the side.
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    Courtesy of Lynd
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    EXECUTIVE MOVES

    Lynd expands third-party management services with new data tools

    The owner-operator has also rehired Josué Garza as president of property management.

    By May 17, 2024
  • A street sign marks the intersection of Wall and Broad Streets in Manhattan.
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    rabbit75_ist/iStock/Getty Images Plus via Getty Images
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    REIT Report

    Camden sees favorable trends in insurance, taxes and bad debt

    Although supply remains a problem, demand is durable in the REIT’s markets.

    By May 15, 2024
  • A dog resting its head on the floor.
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    sonsam via Getty Images
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    Dogs and cats are priority No. 1 for potential renters

    Apartments that will accommodate pets are more in demand than air conditioning or in-unit laundry, according to Zillow.

    By May 15, 2024
  • View from the the ground looking up at high rises and Wall St. and Front St. signs.
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    franckreporter via Getty Images
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    REIT Report

    UDR plans to back off of high occupancy to boost rents

    Despite solid results, the REIT isn’t raising its full-year guidance.

    By May 13, 2024