Operations: Page


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    While students may have moved past COVID-19, housing operators still take precautions

    Campus life is nearly back to normal, but supply chain and health issues continue.

    By Sept. 14, 2022
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    Even with record occupancies, most student turns go smoothly this year

    Many operators have applied lessons learned during the pandemic to make the process successful as students return in force to off-campus housing.

    By Sept. 12, 2022
  • Trendline

    Top 5 stories from Multifamily Dive

    A roundup of some of Multifamily Dive’s top stories so far this year.

    By Multifamily Dive staff
  • A tall steel and glass apartment building on the New York City skyline.
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    Permission granted by DBOX
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    FirstService Residential signs 1,350 units in New York City

    The buildings’ new management will include energy-efficiency consulting with a focus on decarbonization.

    By Mary Salmonsen • Sept. 12, 2022
  • Aerial shot of an apartment property with a pool and trees in the clubhouse.
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    Permission granted by The Bainbridge Cos.
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    Q&A

    Will resident events pick up in 2023?

    As one management firm looks to ramp up on-site activities, it is also carefully adding new technology.

    By Sept. 9, 2022
  • A headshot for Sharon Wilson Géno, president of the NMHC.
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    NMHC names Sharon Wilson Géno as president-elect

    Wilson Géno will succeed longtime president Doug Bibby in January 2023.

    By Mary Salmonsen • Sept. 7, 2022
  • Person in military uniform and backpack with their back towards the camera looks at their home.
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    Satisfaction with military housing drops among Army families

    Sixteen installations with privatized housing saw their satisfaction scores increase, while 26 saw declines.

    By Sept. 7, 2022
  • Brown and white apartments with parking lot in the foreground.
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    Permission granted by The Jacobson Co
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    Q&A

    How one executive bridges the gap between entertainment and real estate

    Larry Jacobson partners with high-net-worth investors to make value-add buys.

    By Aug. 30, 2022
  • Three-story brick building with trees and cars in the foreground.
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    Permission granted by Beacon Real Estate Group
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    Q&A

    How one owner incorporates business intel to enhance portfolio management

    Florida-based Beacon Real Estate Group invests in technology that helps it work with operators.

    By Aug. 29, 2022
  • The skyline of New York City
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    NYC landlords pay $4M total to settle rent control, kickback allegations

    The 29 companies were involved in a scheme to deregulate rent-stabilized apartments, according to the state’s attorney general.

    By Jennifer Goodman • Aug. 26, 2022
  • Lawsuit form an a desk with pen and calculator
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    Related files suit against furnished apartment provider

    The New York City-based apartment owner claims that Furnished Quarters owes it more than $2 million.

    By Aug. 24, 2022
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    Application fraud plagues property managers

    Some tenants are using stolen identities to rent apartments for illegal reasons, an industry official told Multifamily Dive.

    By Aug. 15, 2022
  • Berwick, Pennsylvania VBC factory
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    Permission granted by Volumetric Building Companies
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    Katerra factory buyer acquires PA facility, targets multifamily construction

    Volumetric Building’s new factory will serve major markets in the Northeast, such as Philadelphia, New York City and Washington, D.C.

    By Sebastian Obando • Aug. 11, 2022
  • Young adults enjoying cocktails on balcony overlooking city
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    Local businesses, volunteer opportunities matter to renters

    While the apartment industry has been engaged in the amenity wars over the past decade, neighborhoods still matter a lot.

    By Aug. 8, 2022
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    7 apartment design trends making waves this summer

    From pet spas to work pods to pickleball courts, everything is elevated.

    By Robyn Griggs Lawrence • Aug. 8, 2022
  • The lobby of an apartment building.
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    Permission granted by Mary Cook Associates
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    Multifamily design levels up to meet sophisticated tenant expectations

    As apartment residents pay ever-higher rents, they expect more bling for their buck.

    By Robyn Griggs Lawrence • Aug. 4, 2022
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    It costs nearly $4,000 to replace a resident when they leave

    Property managers say they must forgo lost rents and give away concessions when a renter departs.

    By July 19, 2022
  • Worker scanning barcode of cardboard packages before delivery at storage.
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    IN CASE YOU MISSED IT

    As e-commerce booms, managers boost package infrastructure

    Dedicated rooms and delivery services help reduce the burden on on-site staffers.

    By July 19, 2022
  • Resignation letter with pen
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    The Great Resignation isn't over for multifamily employers

    In this series, Multifamily Dive explores ways to recruit and retain workers during a time of high turnover.

    July 19, 2022
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    Retain workers by managing burnout, building resilience

    Here’s how the multifamily sector can give employees a work-life balance that supports both their personal and professional needs.

    By Robyn Griggs Lawrence • July 15, 2022
  • UPS driver loads a cart with boxes as he makes deliveries December 17, 2004 in San Francisco, California.
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    Justin Sullivan via Getty Images
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    Managers brace for Amazon package deluge

    Prime Day orders accounted for 2% of deliveries arriving at apartment properties in 2021, but that number could grow this year.

    By July 14, 2022
  • The exterior of the 29 Brookhaven apartment in Atlanta
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    Q&A

    Why one owner expects to see price declines of up to 30% for some assets

    Interest rate increases could cause pain for owners who are forced to sell.

    By July 12, 2022
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    Why workers are moving on

    Employees at all levels of the apartment industry seek flexibility, respect and a bigger paycheck.

    By Robyn Griggs Lawrence • July 11, 2022
  • Resignation letter with pen
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    The Big Quit: Employees opt out of jobs in search of better pay, less stress

    The Great Resignation is headed straight for multifamily’s middle managers, experts say.

    By Robyn Griggs Lawrence • July 8, 2022
  • Chevrolet Bolt electric vehicle.
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    Permission granted by General Motors
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    Q&A

    General Motors aims to make EV charging accessible to apartment residents

    The automaker wants to solve the challenge of charging access for those who live in multifamily dwellings.

    By Dan Zukowski • July 6, 2022
  • A rendering of apartments
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    Permission granted by Drucker + Falk
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    Q&A

    Institutional clients help fuel one manager’s growth

    Despite record profits, Drucker + Falk struggles to fill open roles — particularly in maintenance. 

    By July 5, 2022