Tech

  • Two devices, one rectangular and two cylindrical, on a black background.
    Image attribution tooltip
    Courtesy of Torus
    Image attribution tooltip
    PRODUCTS

    October 2024 roundup: New multifamily products

    This month’s offerings bring the living experience into focus with a new resident services app, smart door locks, renewable energy storage and more.

    By • Oct. 30, 2024
  • A person holds a smartphone with a product review icon on a website page.
    Image attribution tooltip
    ChadaYui via Getty Images
    Image attribution tooltip

    How to navigate new FTC rules banning fake and incentivized reviews

    Implementing new policies and training while monitoring outside partners can help operators stay compliant, according to industry experts.

    By • Oct. 30, 2024
  • Lexion Explore the Trendlineâž”
    Image attribution tooltip
    Laurence Dutton via Getty Images
    Image attribution tooltip
    Trendline

    Artificial Intelligence

    Multifamily Dive breaks down the pros and cons of this nascent technology for apartment owners, operators and managers.  

    By Multifamily Dive staff
  • People surrounding a human-like robot
    Image attribution tooltip
    Permission granted by National Multifamily Housing Council
    Image attribution tooltip

    3 takeaways from OPTECH

    Regulations, AI and centralization were hot topics at the NMHC’s annual event.

    By • Oct. 29, 2024
  • Real estate home property inspecting and appraisal by appraiser
    Image attribution tooltip
    AndreyPopov via Getty Images
    Image attribution tooltip
    Sponsored by Deep Sentinel

    5 zero-cost security upgrades that deliver major results

    Strong security doesn't have to break the bank. Here are five ways to improve without spending a dime.

    By Melissa Blackerby • Oct. 28, 2024
  • a couple is shown an apartment by a property manager
    Image attribution tooltip
    Azman Jaka via Getty Images
    Image attribution tooltip

    Operators balance automation and customer service

    While some apartment managers say centralization improves the resident experience, others prefer in-person interaction.

    By • Oct. 22, 2024
  • Security system setting
    Image attribution tooltip
    fatihhoca via Getty Images
    Image attribution tooltip
    Sponsored by Deep Sentinel

    How to conduct your own security risk audit at your multi-family property

    If you want to keep your property safe, annual security audits are a must. Here's how to start.

    By Melissa Blackerby • Oct. 21, 2024
  • A series of windows and balconies on an apartment building.
    Image attribution tooltip
    Chunyip Wong via Getty Images
    Image attribution tooltip

    Will customers leave RealPage in light of legal action?

    Some users may feel pressure to make a decision about the revenue management product as current litigation works its way through the courts, according to one observer.

    By Keith Loria • Oct. 16, 2024
  • A yellow mid-rise apartment building.
    Image attribution tooltip
    Svetlana123 via Getty Images
    Image attribution tooltip

    Tech suppliers fear RealPage suits will have ‘chilling effect’ on data sharing

    Apartment industry vendors say operators are getting skittish about how their information is used.

    By • Oct. 14, 2024
  • Three-level apartment building with cars and parking lot in the foreground.
    Image attribution tooltip
    Permission granted by Blue Field Capital
    Image attribution tooltip
    Q&A

    How tech investors can avoid getting burned by multifamily

    Entrepreneur Zain Jaffer says an intense focus on IRR above all else can lead to problems.

    By • Oct. 10, 2024
  • Business man, woman and paperwork
    Image attribution tooltip
    shapecharge via Getty Images
    Image attribution tooltip
    Deep Dive

    Assistant managers move off-site amid centralization push

    Apartment operators see many advantages to moving bookkeeping and collections functions to remote locations.

    By • Oct. 8, 2024
  • A kitchen with a white waterfall countertop island.
    Image attribution tooltip
    Permission granted by LX Hausys America
    Image attribution tooltip
    PRODUCTS

    September 2024 roundup: New multifamily products

    Extra-large surfaces and innovations in EV charging are in the spotlight this month.

    By • Sept. 25, 2024
  • AvalonBay Communities, Kanso Twinbrook
    Image attribution tooltip
    Permission granted by AvalonBay Communities
    Image attribution tooltip
    Q&A

    Inside AvalonBay’s centralization initiatives

    Under the REIT’s neighborhood model, services can be shared for up to 1,500 units. 

    By • Sept. 17, 2024
  • Angelus Plaza, an affordable housing complex in downtown Los Angeles.
    Image attribution tooltip
    Permission granted by Commercial Connectivity Services
    Image attribution tooltip
    Sponsored by Commercial Connectivity Services

    How multifamily landlords are unlocking new profits in their buildings by becoming internet service providers

    Commercial Connectivity Services revolutionized internet service provision at multifamily properties.

    Sept. 16, 2024
  • View of modern buildings
    Image attribution tooltip

    Adobe Stock/ Roman Babakin

    Image attribution tooltip
    Sponsored by Lessen

    5 ways technology gets multifamily units move-in ready faster

    Cut down your vacancy times: 5 tech-driven strategies for faster multifamily turns.

    Sept. 16, 2024
  • Key inside door and room view in the background.
    Image attribution tooltip
    Nuttawan Jayawan via Getty Images
    Image attribution tooltip
    Sponsored by BetterBot

    5 ways to grow multifamily occupancy rates with digital solutions

    Discover five ways technology designed specifically for the multifamily market can help PMCs keep their properties occupied while managing competitors and expenses.

    Sept. 9, 2024
  • Wooden brown judge gavel on the table, copy space, banner background.
    Image attribution tooltip
    nathaphat via Getty Images
    Image attribution tooltip

    RealPage allows customers nationwide to remove nonpublic data

    The DOJ’s recent suit against the firm could be a warning to companies to look closely at what data is being provided, who has access to it and how it is being used, according to a lawyer.

    By • Sept. 6, 2024
  • Outdoor lounge area in new apartment property.
    Image attribution tooltip
    Permission granted by Pratum Companies
    Image attribution tooltip
    Q&A

    Pratum CEO explains why he wants to acquire more properties

    Shah Alam thinks ownership will complement the existing services his management firm offers.

    By • Sept. 5, 2024
  • Call center agents handle customer service at desks
    Image attribution tooltip
    Jacob Wackerhausen via Getty Images
    Image attribution tooltip

    Centralization tips from the REITs

    With shared services spread among multiple communities, public companies like EQR, UDR and AvalonBay are leading the way.

    By • Sept. 3, 2024
  • A lounge room with a large wooden wall behind a tree.
    Image attribution tooltip
    Courtesy of Wilsonart
    Image attribution tooltip

    August 2024 roundup: New multifamily products

    Innovative surfaces and smart access control are among this month’s offerings.

    By • Aug. 28, 2024
  • Wooden brown judge gavel on the table, copy space, banner background.
    Image attribution tooltip
    nathaphat via Getty Images
    Image attribution tooltip

    RealPage lawyer says nonpublic information leads to lower rents

    On a call with reporters Monday, a company attorney said it aggregates and anonymizes data used in its pricing recommendations.

    By • Aug. 27, 2024
  • DOJ lawsuit against RealPage
    Image attribution tooltip
    Anna Moneymaker / Staff via Getty Images
    Image attribution tooltip

    DOJ files antitrust lawsuit against RealPage

    The attorneys general of several states joined the suit, which accuses the company of an “unlawful scheme to decrease competition among landlords.”

    By • Aug. 23, 2024
  • a maintenance worker carries a toolbox into an apartment
    Image attribution tooltip
    Hispanolistic/Getty via Getty Images
    Image attribution tooltip

    The pros, cons of centralized maintenance

    Using service pods and technology tools can save money while boosting efficiency, but they’re not right for every operator.

    By • Aug. 20, 2024
  • Low angle view of the Stock Exchange sign on the facade of the New York Stock Exchange on Wall street, Manhattan.
    Image attribution tooltip
    https://www.gettyimages.com/detail/photo/stock-exchange-sign-royalty-free-image/157338910?phrase=wall%20street&adppopup=true via Getty Images
    Image attribution tooltip
    REIT Report

    Bad debt not enough to weigh AVB down

    The Virginia-based REIT outperformed again in Q2 with an increase in same-store and development NOI.

    By • Aug. 20, 2024
  • Close-up on a woman monitoring all the rooms in her house with a home security system using a digital tablet.
    Image attribution tooltip
    Hispanolistic via Getty Images
    Image attribution tooltip

    5 things to think about when you decide to centralize

    Moving functions off-site may bring benefits, but it's not without hurdles. Here's what operators need to know.

    By • Aug. 6, 2024
  • A single-family home with stone and brick-look siding.
    Image attribution tooltip
    Permission granted by Architell
    Image attribution tooltip

    July 2024 roundup: New multifamily products

    A host of new offerings were on display at the NAA’s recent Apartmentalize Conference.

    By • July 24, 2024