Tech
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Operators balance automation and customer service
While some apartment managers say centralization improves the resident experience, others prefer in-person interaction.
By Leslie Shaver • Oct. 22, 2024 -
Sponsored by Deep Sentinel
How to conduct your own security risk audit at your multi-family property
If you want to keep your property safe, annual security audits are a must. Here's how to start.
By Melissa Blackerby • Oct. 21, 2024 -
Trendline
Artificial Intelligence
Multifamily Dive breaks down the pros and cons of this nascent technology for apartment owners, operators and managers.
By Multifamily Dive staff -
Will customers leave RealPage in light of legal action?
Some users may feel pressure to make a decision about the revenue management product as current litigation works its way through the courts, according to one observer.
By Keith Loria • Oct. 16, 2024 -
Tech suppliers fear RealPage suits will have ‘chilling effect’ on data sharing
Apartment industry vendors say operators are getting skittish about how their information is used.
By Leslie Shaver • Oct. 14, 2024 -
Q&A
How tech investors can avoid getting burned by multifamily
Entrepreneur Zain Jaffer says an intense focus on IRR above all else can lead to problems.
By Leslie Shaver • Oct. 10, 2024 -
Deep Dive
Assistant managers move off-site amid centralization push
Apartment operators see many advantages to moving bookkeeping and collections functions to remote locations.
By Leslie Shaver • Oct. 8, 2024 -
PRODUCTS
September 2024 roundup: New multifamily products
Extra-large surfaces and innovations in EV charging are in the spotlight this month.
By Mary Salmonsen • Sept. 25, 2024 -
Q&A
Inside AvalonBay’s centralization initiatives
Under the REIT’s neighborhood model, services can be shared for up to 1,500 units.
By Leslie Shaver • Sept. 17, 2024 -
Sponsored by Commercial Connectivity Services
How multifamily landlords are unlocking new profits in their buildings by becoming internet service providers
Commercial Connectivity Services revolutionized internet service provision at multifamily properties.
Sept. 16, 2024 -
Sponsored by Lessen
5 ways technology gets multifamily units move-in ready faster
Cut down your vacancy times: 5 tech-driven strategies for faster multifamily turns.
Sept. 16, 2024 -
Sponsored by BetterBot
5 ways to grow multifamily occupancy rates with digital solutions
Discover five ways technology designed specifically for the multifamily market can help PMCs keep their properties occupied while managing competitors and expenses.
Sept. 9, 2024 -
RealPage allows customers nationwide to remove nonpublic data
The DOJ’s recent suit against the firm could be a warning to companies to look closely at what data is being provided, who has access to it and how it is being used, according to a lawyer.
By Leslie Shaver • Sept. 6, 2024 -
Q&A
Pratum CEO explains why he wants to acquire more properties
Shah Alam thinks ownership will complement the existing services his management firm offers.
By Leslie Shaver • Sept. 5, 2024 -
Centralization tips from the REITs
With shared services spread among multiple communities, public companies like EQR, UDR and AvalonBay are leading the way.
By Leslie Shaver • Sept. 3, 2024 -
August 2024 roundup: New multifamily products
Innovative surfaces and smart access control are among this month’s offerings.
By Mary Salmonsen • Aug. 28, 2024 -
RealPage lawyer says nonpublic information leads to lower rents
On a call with reporters Monday, a company attorney said it aggregates and anonymizes data used in its pricing recommendations.
By Leslie Shaver • Aug. 27, 2024 -
DOJ files antitrust lawsuit against RealPage
The attorneys general of several states joined the suit, which accuses the company of an “unlawful scheme to decrease competition among landlords.”
By Leslie Shaver • Aug. 23, 2024 -
The pros, cons of centralized maintenance
Using service pods and technology tools can save money while boosting efficiency, but they’re not right for every operator.
By Leslie Shaver • Aug. 20, 2024 -
REIT Report
Bad debt not enough to weigh AVB down
The Virginia-based REIT outperformed again in Q2 with an increase in same-store and development NOI.
By Leslie Shaver • Aug. 20, 2024 -
5 things to think about when you decide to centralize
Moving functions off-site may bring benefits, but it's not without hurdles. Here's what operators need to know.
By Leslie Shaver • Aug. 6, 2024 -
July 2024 roundup: New multifamily products
A host of new offerings were on display at the NAA’s recent Apartmentalize Conference.
By Mary Salmonsen • July 24, 2024 -
Proptech funding drops 14.3%
Ninety-one percent of tech firms anticipate raising capital, and 45% expect that to happen in the next 10 to 12 months.
By Leslie Shaver • July 9, 2024 -
Q&A
Denver-based operator uses its smaller size as an advantage
The CEO of Atlas Real Estate said his company “out-locals” national players while still investing in technology.
By Leslie Shaver • July 9, 2024 -
RealPage breaks silence on antitrust allegations
Amid dozens of lawsuits and a DOJ investigation, the company issued a statement to correct what it said are factual inaccuracies around its revenue management software.
By Leslie Shaver • June 27, 2024 -
Apartmentalize 2024
How centralization changes employees’ career paths
Companies like Equity Residential are placing a greater focus on competencies that can apply across roles.
By Mary Salmonsen • June 27, 2024