Tech


  • a couple is shown an apartment by a property manager
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    Azman Jaka via Getty Images
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    Operators balance automation and customer service

    While some apartment managers say centralization improves the resident experience, others prefer in-person interaction.

    By Oct. 22, 2024
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    fatihhoca via Getty Images
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    Sponsored by Deep Sentinel

    How to conduct your own security risk audit at your multi-family property

    If you want to keep your property safe, annual security audits are a must. Here's how to start.

    By Melissa Blackerby • Oct. 21, 2024
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    Laurence Dutton via Getty Images
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    Trendline

    Artificial Intelligence

    Multifamily Dive breaks down the pros and cons of this nascent technology for apartment owners, operators and managers.  

    By Multifamily Dive staff
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    Chunyip Wong via Getty Images
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    Will customers leave RealPage in light of legal action?

    Some users may feel pressure to make a decision about the revenue management product as current litigation works its way through the courts, according to one observer.

    By Keith Loria • Oct. 16, 2024
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    Svetlana123 via Getty Images
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    Tech suppliers fear RealPage suits will have ‘chilling effect’ on data sharing

    Apartment industry vendors say operators are getting skittish about how their information is used.

    By Oct. 14, 2024
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    Permission granted by Blue Field Capital
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    Q&A

    How tech investors can avoid getting burned by multifamily

    Entrepreneur Zain Jaffer says an intense focus on IRR above all else can lead to problems.

    By Oct. 10, 2024
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    shapecharge via Getty Images
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    Deep Dive

    Assistant managers move off-site amid centralization push

    Apartment operators see many advantages to moving bookkeeping and collections functions to remote locations.

    By Oct. 8, 2024
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    Permission granted by LX Hausys America
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    PRODUCTS

    September 2024 roundup: New multifamily products

    Extra-large surfaces and innovations in EV charging are in the spotlight this month.

    By Sept. 25, 2024
  • AvalonBay Communities, Kanso Twinbrook
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    Permission granted by AvalonBay Communities
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    Q&A

    Inside AvalonBay’s centralization initiatives

    Under the REIT’s neighborhood model, services can be shared for up to 1,500 units. 

    By Sept. 17, 2024
  • Angelus Plaza, an affordable housing complex in downtown Los Angeles.
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    Permission granted by Commercial Connectivity Services
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    Sponsored by Commercial Connectivity Services

    How multifamily landlords are unlocking new profits in their buildings by becoming internet service providers

    Commercial Connectivity Services revolutionized internet service provision at multifamily properties.

    Sept. 16, 2024
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    Adobe Stock/ Roman Babakin

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    Sponsored by Lessen

    5 ways technology gets multifamily units move-in ready faster

    Cut down your vacancy times: 5 tech-driven strategies for faster multifamily turns.

    Sept. 16, 2024
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    Nuttawan Jayawan via Getty Images
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    Sponsored by BetterBot

    5 ways to grow multifamily occupancy rates with digital solutions

    Discover five ways technology designed specifically for the multifamily market can help PMCs keep their properties occupied while managing competitors and expenses.

    Sept. 9, 2024
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    nathaphat via Getty Images
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    RealPage allows customers nationwide to remove nonpublic data

    The DOJ’s recent suit against the firm could be a warning to companies to look closely at what data is being provided, who has access to it and how it is being used, according to a lawyer.

    By Sept. 6, 2024
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    Permission granted by Pratum Companies
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    Q&A

    Pratum CEO explains why he wants to acquire more properties

    Shah Alam thinks ownership will complement the existing services his management firm offers.

    By Sept. 5, 2024
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    Jacob Wackerhausen via Getty Images
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    Centralization tips from the REITs

    With shared services spread among multiple communities, public companies like EQR, UDR and AvalonBay are leading the way.

    By Sept. 3, 2024
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    Courtesy of Wilsonart
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    August 2024 roundup: New multifamily products

    Innovative surfaces and smart access control are among this month’s offerings.

    By Aug. 28, 2024
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    nathaphat via Getty Images
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    RealPage lawyer says nonpublic information leads to lower rents

    On a call with reporters Monday, a company attorney said it aggregates and anonymizes data used in its pricing recommendations.

    By Aug. 27, 2024
  • DOJ lawsuit against RealPage
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    Anna Moneymaker / Staff via Getty Images
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    DOJ files antitrust lawsuit against RealPage

    The attorneys general of several states joined the suit, which accuses the company of an “unlawful scheme to decrease competition among landlords.”

    By Aug. 23, 2024
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    Hispanolistic/Getty via Getty Images
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    The pros, cons of centralized maintenance

    Using service pods and technology tools can save money while boosting efficiency, but they’re not right for every operator.

    By Aug. 20, 2024
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    https://www.gettyimages.com/detail/photo/stock-exchange-sign-royalty-free-image/157338910?phrase=wall%20street&adppopup=true via Getty Images
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    REIT Report

    Bad debt not enough to weigh AVB down

    The Virginia-based REIT outperformed again in Q2 with an increase in same-store and development NOI.

    By Aug. 20, 2024
  • Close-up on a woman monitoring all the rooms in her house with a home security system using a digital tablet.
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    Hispanolistic via Getty Images
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    5 things to think about when you decide to centralize

    Moving functions off-site may bring benefits, but it's not without hurdles. Here's what operators need to know.

    By Aug. 6, 2024
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    Permission granted by Architell
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    July 2024 roundup: New multifamily products

    A host of new offerings were on display at the NAA’s recent Apartmentalize Conference.

    By July 24, 2024
  • A person showing a property through an online video call using a tablet computer.
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    andresr via Getty Images
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    Proptech funding drops 14.3%

    Ninety-one percent of tech firms anticipate raising capital, and 45% expect that to happen in the next 10 to 12 months.

    By July 9, 2024
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    Permission granted by Atlas Real Estate
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    Q&A

    Denver-based operator uses its smaller size as an advantage

    The CEO of Atlas Real Estate said his company “out-locals” national players while still investing in technology.

    By July 9, 2024
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    Zolnierek via Getty Images
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    RealPage breaks silence on antitrust allegations

    Amid dozens of lawsuits and a DOJ investigation, the company issued a statement to correct what it said are factual inaccuracies around its revenue management software.

    By June 27, 2024
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    Jacob Wackerhausen/Getty via Getty Images
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    Apartmentalize 2024

    How centralization changes employees’ career paths

    Companies like Equity Residential are placing a greater focus on competencies that can apply across roles.

    By June 27, 2024